Outdoor camping tent

Do I have to pay for shipping?

WHERE DO YOU GUYS SHIP FROM?

• Global warehouse address ：

UK（Liverpool）/ US（California）/ CA（Toronto）/ AU（Sydney）/ CH (Scareglia) / DE（Berlin）/ JP（Fukuoka）Go to learn more about WOWWOOT

WHERE'S MY ORDER/HOW LONG DOES SHIPPING TAKE?

Processing + Shipping = Delivery time：

🛫5-9 Days For Above Areas

🌐Other Areas 12-18 Day Estimated

（Holidays or peak periods may be delayed by 2-4 days）

• Transport Guarantee>> We cooperate with UPS, FedEx or other well-known express companies. 
• If you just received a shipment notification, please allow 1 to 3 working days for the tracking information to update.

📦Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

WHAT'S YOUR RETURN/REFUND POLICY?

Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue out a replacement or refund.

1-Week Trial Guarantee：

💯We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a satisfaction guarantee.

🌹Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.

HOW LONG IS THE WARRANTY?

🌟All Electronics in ourstore have a 1 YEAR WARRANTY.

✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week. 💌info@wowwoot.com

📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

💰 Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue out a replacement or refund.

✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.

🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.

✨We can only go far if we make better products at higher costs.✨

🏆Authenticity and quality is the heart of everything we do!

📔Product design comes from a team of designers in the UK, USA and Swiss.

🎖️WowWoot travels around the world scouting top manufacturers in various fields and signing long-term partnerships to ensure that our products are of the highest quality. This commitment extends to adopting world-class design principles and establishing stringent quality standards in collaboration with factories worldwide.